Where can I see my next delivery date and how can I change it?

You can check anytime in your account when your next delivery is arriving, track it, or adjust the date, all yourself, in just a few clicks.

View your next delivery date

1. Log in to your account.
2. Go to Subscription in the menu bar.
3. On the right, under Delivery arriving, you'll see your next scheduled date.

If no date is shown there, your subscription is currently paused. Reactivate it under Status first, then your next date will appear again.

Track your current delivery

Once your package is on its way, you'll find a direct link to the shipping provider under Subscription in your account.

Alternatively, you can also:

1. Go to Track delivery in the menu.
2. Enter your order number and postal code.

Adjust your delivery date

1. Log in to your account.
2. Go to Subscription in the menu bar and click Change date under Delivery arriving.
3. Move the delivery by 2 or 4 weeks, or choose a custom new date.
4. Confirm your change.

All other subscription details, including your next delivery date, are also gathered under Settings.

Important to know: Deadline for changes

Your order is automatically triggered and charged a few days before the delivery date, after that, the order can be adjusted. (see flag above)

So if you'd like to change something, like your delivery date, save your change at least three days before delivery (by Thursday for a Monday delivery, availability varies by country), or by midnight after receiving the reminder email.

Package arriving even though you're not home?

With DPD and UPS, a general drop-off authorization is in place, so your package will be delivered even in your absence. In that case, it's best to put the meals in the freezer by the evening at the latest.