You can check at any time in your account when your next delivery is coming and whether it's already on its way.
View next planned delivery
- Log in to your account.
- Go to My Plan in the menu bar.
- On the right under Delivery coming you'll see the next planned delivery date.
- If no date is shown there, your subscription is currently not active. Reactivate it first.
Track current delivery
- Log in to your account.
- Go to My Plan in the menu bar. There you'll find the direct link to the shipping provider as soon as your package is on its way.
- Or go to Menu and select Track delivery.
- Enter your order number and postcode.
Want to adjust your next delivery date?
- Log in to your account.
- Go to My Plan in the menu bar.
- On the right under Delivery coming you'll see the next planned delivery date.
- Click on Change date there.
- You can either postpone the delivery by 2 or 4 weeks, or choose an individual new date.
- Confirm your change.
- Otherwise, you can also adjust your Next delivery date under Account Settings, as well as all other details about your subscription.
Note:
Please note that changes to the subscription must be made at least 3 days before the next planned delivery date. If Monday is the chosen delivery day (availability varies by delivery country), all changes must have been made and saved by the previous Thursday at the latest.
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